Question 1

What cities does The Spa Lot service?

Accepted Answer

Currently, The Spa Lot is only serving Norman, Noble, Moore, and Oklahoma City*, Oklahoma.

*Oklahoma City: Catering to certain areas. To account for the travel distance, there will be a $10 surcharge fee for Oklahoma City residents. This fee will help cover fuel costs and allow me to keep my service prices competitive with other local spas in the area.

**Kindly be aware that certain homes situated directly off a busy two-lane road, with limited street parking or steep driveways, may require an alternative massage session venue. Once your booking is complete, I will verify the suitable location for your session.

I am continuously working on expanding my business into new cities, but it requires patience. Each city has its own set of rules, regulations, and licensing requirements for the massage and mobile industries.

The Spa Lot is a Norman based business.

Question 2

How to Schedule an Appointment: Is Online Booking Available?

Accepted Answer

To schedule an appointment, feel free to call, text, or message me at:
(405) 971-4420
thespalot@gmail.com
You can also reach out via the “Contact” page on this website, or send a message through The Spa Lot's Facebook and Instagram pages.

Given the distinct nature of my business and the coordination required to bring The Spa Lot bus to my clients, I am not utilizing online booking at the moment. This approach enables me to ensure that your chosen destination is suitable for bus parking and allows me to provide the best possible experience for my clients.

If you require additional information before making an appointment, feel free to reach out and inquire!

Question 3

What is the cancelation policy?

Accepted Answer

Please notify me at least 24 hours in advance if you need to cancel or reschedule your appointment. In the event that The Spa Lot bus arrives for a scheduled session and the client must cancel on the spot or fails to attend, a $25 deposit will be required for the next booking. This deposit will be applied towards your scheduled massage session. However, if the client is a no-show or cancels on the spot again, the deposit will be considered non-refundable.

Question 4

What can I expect during my first massage?

Accepted Answer

Once you have booked with The Spa Lot, you will receive a booking confirmation and Intake Form through email. The Intake Form needs to be filled out prior to your massage session. 
You will receive a reminder text message the day before your appointment.

The day of your appointment: when The Spa Lot arrives at your location, you will receive a text message that The Spa Lot is here, and you are welcome to head out to the bus. From there, you will come to board the bus, and we will discuss your wellness goals and any questions I may have about the Intake form you previously filled out. Then, I will give you time and privacy to undress and get comfortable on the massage table so your session can begin.

Question 5

What should I wear?

Accepted Answer

Anything! You can board the bus in casual, business attire, or your own personal robe. We have a space for you to hang your clothes. 
 For the massage session, it’s up to you. Undress to your comfort level.

Question 6

Are there any age restrictions?

Accepted Answer

For those under 18, a minor/parental consent is required. If the minor is 16 years or older, the minor's parent/guardian does not have to stay on the bus during the session but must remain on the property of the set massage session location. Infants and children up to the age of 15 are a case-by-case situation. Parents/Guardians of children 15 and under must stay on the bus during a session. I am committed to ensuring the safety and comfort of your child during the session. Please get in touch with me for further assistance.

Question 7

Can I get a massage if I have _________ body type?

Accepted Answer

YES! Yes, you can! It does not matter what your body size or type is – if you consent, you can get a massage.

Question 8

Do you have a couple's service?

Accepted Answer

The Spa Lot's couple massages are back-to-back sessions. I am the only LMT on the bus and only one table is on the bus. There will just be a five minute grace period between the sessions, to allow me to change all the linens and wipe down all equipment.

Question 9

Why do I feel sore the day after a massage?

Accepted Answer

It is normal to feel some minor soreness the day after your massage. Massage is like a workout; your body is stimulated to reduce stress, relieve muscle tension, and improve circulation. To help avoid this, stay hydrated. The Spa Lot offers bottled water after each service.

Question 10

Can you give me a happy ending?

Accepted Answer

Massage is entirely therapeutic and non-sexual in nature. Any illicit or sexually suggestive remarks or conduct will result in immediate termination of the session. Norman Police Department will be called, and the client will be liable for payment of the scheduled appointment. Long story short, No. Period. Please do not waste my time or yours.

Question 11

Is there a bathroom on the bus?

Accepted Answer

There is not a bathroom on the bus.

Question 12

Why do you not accept same-day appointments?

Accepted Answer

I prefer the client’s intake form 24 hours before the massage session so that I can propose the best course of action for your wellness goals.

Question 13

What forms of payment do you accept?

Accepted Answer

Cash, Credit Card, Apple/Google Pay, Venmo, and Cash App.

I do not accept health insurance as payment for service. However, I can provide you with a receipt you may submit to your health insurance provider for reimbursement.

Fees are payable at the time of your massage.

Question 14

Can I tip?

Accepted Answer

Tips are greatly appreciated but are optional.

Question 15

Do you have gift cards to purchase?

Accepted Answer

Yes, The Spa Lot offers physical or egift cards.

Serving Norman, Noble, Moore, and Oklahoma City*, OK

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